The ecommerce market has been growing rapidly, with global sales reaching $4.13 trillion in 2020. This figure is expected to grow to $6.54 trillion by 2023. There are... read more
If you already have the idea of building a knowledge base, you’re halfway there. In this article, you’ll find everything you need to turn this idea into an effective... read more
knowledge-management
9 min read
|
Jul 07
|
Piotr Borkowicz
and Tomasz Ziętek
Back in the day, when customer support teams had to rely on physical binders and folders to store information, it was pretty common for companies to create their own... read more
knowledge-management
13 min read
|
Jul 05
|
Piotr Borkowicz
and Tomasz Ziętek
Whether it's a recent sales report, a company policy, or a piece of feedback, your business produces information on a daily basis. Creating and managing knowledge is key... read more
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