KnowledgeBase blog

Learn how to build a knowledge base that succeeds

Recent articles


9 min read | May 29 | Jasper Dunn

Why is Knowledge Management in Healthcare so Important?

Think about it: with the ever-growing amount of medical information out there, how do healthcare professionals stay on top of the latest research, guidelines, and best... read more


9 min read | May 26 | Tomasz Ziętek

Process Documentation Guide to Boost Your Standard Operating Procedures

Now, let's jump right in. As your business grows, things can get pretty complex. You've got people, tasks, and all sorts of moving parts. It's crucial to organize... read more


12 min read | May 22 | Jasper Dunn

Capturing the Hidden Treasures of Tribal Knowledge in Organizations

Have you ever worked at a company where there was that one key employee who seemed to know everything? The one who could solve any problem, navigate any challenge, and... read more


11 min read | May 22 | Jasper Dunn

Essential Knowledge Management Tools for Streamlining Your Business Operations

Companies generate big data, searchable knowledge base, and insights daily in today's fast-paced world. The challenge is to collect and store this information, make sense... read more

Stay tuned!

We’ll send you info about new lessons to your inbox.


11 min read | May 19 | Jasper Dunn

How to Create Technical Documentation with Examples

All software products with simple or complex needs should be accompanied by technical documentation to help stakeholders and developers understand the software... read more


12 min read | May 12 | Jasper Dunn

Why You Need a FAQ Page and How to Create an Effective FAQ Template

Imagine running a small business selling unique and customized home decor items. You spent countless hours perfecting your products and designing a website that showcases... read more


8 min read | May 11 | Jasper Dunn

A Guide to Creating a Policy and Procedure Manual

You see, when employees are all geared up and ready to go, they're more productive and can make smarter decisions for your business. But if they're in the dark about... read more


14 min read | Apr 28 | Jasper Dunn

12 Examples of the Best Software for Creating Manuals

If you've ever had to write a user manual, you know how challenging it can be to create a document that's both informative and easy to follow. Luckily, there are a... read more

Help your customers and support teams at the same time

Empower your support team with an internal knowledge base and a 24/7 customer self-service center.

Free 14-day trial No credit card required 24/7 support

Discover our other products