Low-cost knowledge base tool
for high-quality customer support

Ideal for small and medium companies.

One plan. Unlimited users. All the features you need.


Buy additional
knowledge bases
for $24.99
Start free


Buy additional
knowledge bases
for just $21.99
Start free
Free 14-day trial No credit card required Secure payment

Key features

1 knowledge base (add more from $21,99)

Unlimited articles

Unlimited seats

Easy to use AI content editor

Customization of branding in a Help Center



Velux logoLindt logoStanford logoRobosen logoBosch logo

KnowledgeBase features

Core features

Multiple knowledge bases

Help center customization

Unlimited articles

Unlimited seats


Additional knowledge bases (from $21,99)

Multilingual knowledge base (add-on)

Multibrand knowledge base



Help center customization

Custom domain

Password protection






Google Analytics

Content creation

Rich-text editor

Article templates




AI article, title, and keyword generation




Category and article management





24/7 live chat support

Help center with guides and manuals

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Our support is here for you 24/7/365

Any time you need help, you can count on our Support Heroes.
They are strong, they are fast, and they will help you - no matter the time!
Support hero 1Support hero 2Support hero 3

What our customers say

“AI features are impressive. Huge time-saver!”

“I love the integration with LiveChat!”

“Lovely user interface - simple, easy to use and navigate.”

“Good value for money”

“It helps us easily create and publish help content - much quicker than any other solutions we tried.”

*Based on KnowledgeBase customer survey conducted in September 2023.

What makes KnowledgeBase stand out?


KnowledgeBase is easy to use. From no-coding set-up, building your help center, through knowledge management, and content creation, KnowledgeBase offers clear and smooth navigation.


It’s one of the most affordable knowledge base tools out there. If one knowledge base isn’t enough, you can always add more from only $21,99 a month.

24/7/365 support

Increase the availability of your support and let your customers find solutions to their problems anytime they want, without contacting your agents and exchanging messages.

Rich text editor

Immerse in a handy and smart text editor. It’s basically Google Docs with some additional AI features that turn creating content into an easy ride.

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Improve your manual creation process with KnowledgeBase

Get started today!

14 days free trial
AI Automation
Easy setup

Integrate KnowledgeBase with LiveChatLiveChat x KnowledgeBase 

Connect both tools to offer 24/7 self-service via live chat
and improve the workflow of your agents working on LiveChat.
KnowledgeBase booster

Faster access to answers

Your customers can browse your help center inside the chat window and find answers before contacting your agents.

KnowledgeBase widget

Improved responsiveness of your agents

Connecting both tools gives your agents access to a help center inside the agent app. This means they can quicker find solutions to customer problems and share them with customers.

Knowledge alignment

Knowledge alignment

Organizing your help resources ensures that your support team speaks with one voice and provides consistent explanations to problems.

Learn more ›

Frequently Asked Questions

How many users can use KnowledgeBase?

If you use only KnowledgeBase, you can collaborate using one login and the number of people collaborating is unlimited.

If, however, you integrated KnowledgeBase with LiveChat, the number of users using the integration depends on the number of seats in your LiveChat subscription.

Does KnowledgeBase come in a bundle with other products?

At the moment, we don’t offer KnowledgeBase in a bundle with other products.

Is KnowledgeBase free for LiveChat customers?

No, it isn’t. However, you can take it for a free, 14-day trial period.

Are all features included in the subscription?

KnowledgeBase offers only one pricing plan which includes all functionalities.

Are additional knowledge bases paid?

Yes. You can add more knowledge bases starting from $21.99 each. Learn more.

Do I need to subscribe to use KnowledgeBase Chat Booster?

Yes, you have to subscribe to KnowledgeBase to use it.

Do I pay for users when using KnowledgeBase with LiveChat?

No, you don’t pay for additional users in KnowledgeBase.