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Self-service around the clockHelp your customers find answers to their questions on their own. Anytime.
Improved knowledge managementGive your customers more ways to find the information they need.
More organic trafficImplement an SEO-friendly knowledge base. Get more potential customers by ranking higher in search results
Reduced workload for support teamsProvide your customers with in-depth articles and help them solve their problems without contacting your support team.
Quicker response timeHelp your customer support teams to easily find the information they need when they don’t know the answer on the spot.
Consistent tone of voiceStay on-brand and give the same answers to repeated questions, regardless of who’s on duty.
Rich text editorHelp your customers understand their problems quicker by supporting articles with visuals.
Google Analytics integrationFind the most helpful articles, and improve the ones that are underperforming.
Reports and insightsQuickly access the most important metrics and plan your updates accordingly.
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