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Tomasz Ziętek

Content Manager, LiveChat

KnowledgeBase Blog Editor

Hi! I’m Tomasz and I’ve been working with SaaS products and content since 2015. I went from a content manager, through a head of content, to, again, a content manager here in LiveChat.

When I’m not writing and manging content, I spend my free time on riding road bikes, cooking, travelling and listening to music.

Read my articles

[2023] 12 Best Knowledge Base Examples

Back in the day, when customer support teams had to rely on physical binders and folders to store information, it was pretty common for companies to create their own knowledge base systems. But as technology evolved, so did the way customer support departments gathered and shared... read more

9 minutes
Jul 7, 2022

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