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Tomasz Ziętek

Content Manager, LiveChat

KnowledgeBase Blog Editor

Hi! I’m Tomasz and I’ve been working with SaaS products and content since 2015. I went from a content manager, through a head of content, to, again, a content manager here in LiveChat.

When I’m not writing and manging content, I spend my free time on riding road bikes, cooking, travelling and listening to music.

Read my articles

Building a Knowledge Base in 2022

If you already have the idea of building a knowledge base, you’re halfway there. In this article, you’ll find everything you need to turn this idea into an effective knowledge base: tools, best practices, step-by-step instructions, examples, and more. Customer experience (CX) is... read more

14 minutes
Sep 23, 2022

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