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Tomasz Ziętek

Content Manager, LiveChat

KnowledgeBase Blog Editor

Hi! I’m Tomasz and I’ve been working with SaaS products and content since 2015. I went from a content manager, through a head of content, to, again, a content manager here in LiveChat.

When I’m not writing and manging content, I spend my free time on riding road bikes, cooking, travelling and listening to music.

Read my articles

10 Benefits of Knowledge Base Beyond Customer Service

A knowledge base is one of the most underrated tools not only in customer support but also in business. Sure, it looks simple and boring. It looks like something that a librarian would love to take care of. The truth is that there's more to the picture than meets the eye. This... read more

10 minutes
Dec 6, 2022

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