Employee handbooks are sometimes a tough nut to crack. It should include all the most essential information for the new employees, such as workplace culture, communication details, and critical product processes. Creating an employee handbook allows easy access to company... read more
6 min read | Nov 30 | Zuzanna Bocian
Did you know the average employee spends up to 9 hours per week looking for information? That’s almost a quarter of each working day. That’s a lot of time wasted on... read more
6 min read | Nov 21 | Zuzanna Bocian
When I hear "wiki software" my mind automatically jumps to "Wikipedia". However, this phrase doesn't necessarily refer to Wikipedia. So, it would be helpful to delve... read more
8 min read | Nov 16 | Zuzanna Bocian
Nowadays, customers can get help and solutions around the clock. Whether through support agents or chatbots, they can get assistance whenever they have questions or... read more
9 min read | Nov 09 | Zuzanna Bocian
How often have you struggled to store knowledge in an organized and careful manner? Have you wondered how to make it up-to-date and easily accessible to everyone?... read more
Help your customers and support teams at the same time
Empower your support team with an internal knowledge base and a 24/7 customer self-service center.
Free 14-day trial No credit card required 24/7 support
