Learn how to build a knowledge base that succeeds
8 min read | Jan 17 | Jasper Dunn
It is no secret that organizational knowledge management is a key factor in achieving success today.
Keeping up with the latest trends and developments in knowledge...
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9 min read | Jan 10 | Jasper Dunn
Within any company, knowledge is key – and knowledge base resources are no exception. A knowledge base offers a great opportunity for businesses to boost the...
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7 min read | Jan 05 | Jasper Dunn
Have you ever sent an email to a help desk, only to receive a canned response that appears generic and vague?
Or perhaps you've been lead down a path of endless help...
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8 min read | Jan 05 | Jasper Dunn
Building and maintaining a knowledge base requires a good deal of effort. But the effort doesn’t mean much if your customers aren’t using it!
Getting people to navigate...
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4 min read | Jan 04 | Jasper Dunn
A technical writer for a knowledge base is an invaluable resource, especially for teams looking to create high-quality content quickly. Not only do these professionals...
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8 min read | Jan 04 | Jasper Dunn
If you're looking for a new way to boost customer success and product usage, look no further – video content is the answer!
A knowledge base video is a type of...
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8 min read | Jan 03 | Jasper Dunn
Streamlining customer service with knowledge base-chatbot integration offers tremendous potential to businesses of all sizes.
With an integrated knowledge base and...
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5 min read | Dec 22 | Jasper Dunn
Have you ever wished for an easily accessible source of information that is shared between multiple languages?
A multilingual knowledge base is the perfect solution for...
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