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Collect and organize your product information for internal and external use in a SaaS knowledge base.Sign up free
Product information within arm’s reach of support agents lets them quickly find solutions and resolve customer requests almost instantly. Faster response times increase customer satisfaction.
Create and store product and feature documentation, customer support guides, company policies, business updates, and other protocols that may come in useful on a daily basis.
With product and company information neatly organized, you can decrease the learning curve and onboard new employees faster.
Build a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
Rich educational resources make better users who are more likely to master your product, find more value, and return more often.
A self service help center will let your users solve their problems on their own which decreases the chances of customer churning because of the problems they face.
And improve customer satisfaction with lightning-fast support
Build a SaaS knowledge base and make it match your brand design. Choose a URL, colors, logo, favicon and links.
Use AI to generate titles, keywords and articles off of a few pieces of information.
Organize your product information by dividing it by topic, keyword, or visibility status. Maintain your knowledge base and provide accurate information.
Discover the performance of your customer service knowledge base including views, keywords and missed search queries.Discover pain points ›