How to reorder your articles and topics in KnowledgeBase?

1 min. readlast update: 10.17.2023

Having articles in the correct order and easy to find position for a customer, is a key success factor of your Help Center. In KnowledgeBase it's easier than you think, you just need to drag chosen topic/article and drop it in the place you would like to be! 

Here, you have step by step how o do it ;)

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All changes will be visible both in Help Center and Livechat's Agent's App after 1 minute!

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